Terms of Service

1. Who we are

Hypado ("Hypado", "we", "us") is an SEO and AI-visibility platform operated from the United Kingdom. These Terms of Service ("Terms") form a binding agreement between you and Hypado. If you use Hypado on behalf of an organisation, you confirm you are authorised to accept these Terms for that organisation.

2. Your account

You must provide accurate account information and keep your login credentials secure. You are responsible for activity that happens under your account. You must be at least 18 years old, or the age of majority where you live, to use Hypado.

3. The service

Hypado provides SEO and AI-visibility tools, including rank tracking, site audits, keyword and backlink research, local-grid tracking and AI-visibility monitoring. We may add, change or remove features over time. We aim for high availability but do not guarantee the service will be uninterrupted or error-free.

4. Connected accounts

Hypado lets you connect third-party accounts, including Google (Search Console and Analytics) and your own AI provider (such as ChatGPT or Claude). You are responsible for your use of those third-party services and for complying with their terms. Access to Google data is read-only and is governed by our Privacy Policy. You can disconnect any integration at any time.

5. Acceptable use

You agree not to misuse the service. In particular, you will not: break the law or infringe others' rights; attempt to access data or accounts that are not yours; interfere with or disrupt the service; reverse engineer or resell the service except as expressly permitted; or use Hypado to send spam or to scrape data in violation of any third party's terms.

6. Plans, billing and cancellation

Paid plans are billed in advance on a recurring basis through our payment processor. Fees are non-refundable except where required by law. You can cancel at any time; cancellation takes effect at the end of your current billing period. We may change pricing with reasonable notice.

7. Intellectual property

Hypado and its software, design and content are owned by us and our licensors. We grant you a limited, non-exclusive, non-transferable right to use the service while your account is in good standing. Data you bring or connect remains yours; you grant us the permissions needed to operate the features you use.

8. Disclaimers

The service is provided "as is" and "as available". Hypado's insights and recommendations are informational and do not guarantee any particular ranking, traffic or business outcome. To the fullest extent permitted by law, we disclaim all implied warranties.

9. Limitation of liability

To the fullest extent permitted by law, Hypado will not be liable for indirect, incidental, special or consequential damages, or for lost profits or data. Our total liability for any claim relating to the service is limited to the amount you paid us in the twelve months before the event giving rise to the claim.

10. Termination

You may stop using Hypado and close your account at any time. We may suspend or terminate access if you breach these Terms or if required to protect the service or comply with law. On termination, your right to use the service ends; data deletion is handled as described in our Privacy Policy.

11. Changes to these Terms

We may update these Terms from time to time. When we make material changes, we will update the date above and, where appropriate, notify you. Continued use of the service after changes take effect means you accept the updated Terms.

12. Governing law

These Terms are governed by the laws of England and Wales, and the courts of England and Wales will have exclusive jurisdiction, except where mandatory local law provides otherwise.

13. Contact

Questions about these Terms? Email [email protected].